Booking policy

Uppdated: 2023-11-22

When a booking is made, the customer accepts that Nordic Footprints stores and uses the customer data for Nordic Footprints activities to fulfill the agreement with the customer. The data will be stored for 24 months and then deleted if we are not required to store the information for a longer period due to legal obligations. In some cases, health information is shared by the customer and then stored. This data is stored to complete the activity in a secure manner. In cases where minors are accompanied, the age of the minor may be saved. This information is automatically deleted 3 months after the booking is completed. The Customer has the right, in accordance with the Data Protection Regulation, to receive the information that Nordic Footprints has registered about the Customer. If the information is incorrect, incomplete or irrelevant, the customer may request that the information be corrected or deleted. In this case, contact us by email or telephone.

Travel guarantee 

All of our overnight arrangements are sold with a travel guarantee in accordance with the TRAVEL GUARANTEE ACT (1972:204). For more information, contact the Legal, Finance and Administration Service Agency: +46 8 700 08 00 or go to www.kammarkollegiet.se.

Booking

A booking can be made on our website or by telephone.

Payment

The deposit is 50% of the total price of the package. The advance payment is part of the payment and must be made within 7 days of receiving the booking confirmation.

Final payment

Unless otherwise stated, the balance is paid upon arrival using VISA or MasterCard. Nordic Footprints will send an invoice and referral package upon receipt of the deposit and all participant information. Flight tickets and other required travel documents will be sent upon receipt of final payment.

Travel plan

We reserve the right to make changes to the itinerary. Changes may become necessary due to previously unknown circumstances or to improve the trip. In some cases it may be necessary to change accommodation.

Prices

Prices are subject to change at any time without notice prior to reservation. We reserve the right to change prices in the event of circumstances not previously known (e.g. higher transport costs, etc.). You have the right to cancel a trip free of charge if there is a price change of more than 5%.

Cancellation

If cancellation is made 60 days before arrival, the customer will be reimbursed half of the deposit. If cancellation is made later than 60 days but earlier than 14 days before arrival, the customer loses the whole deposit. If cancellation is made less than 14 days before arrival, the customer pays the full price and no refund is possible.

Insurance

All customers are responsible for their own insurance policies. We recommend that all of our guests take out travel insurance. Valid hunting insurance is required to participate in hunting activities. Nordic Footprints can help you take out hunting insurance.

Passport 

All customers are responsible for ensuring that they have a valid passport and visa if required by nationality. If a customer is unable to participate in the activities due to an invalid passport, visa or other such document, no money will be refunded. The customer must ensure that all travel documents are correctly written according to his passport and visa. Most countries do not require a visa for Sweden.

Cansellations by Nordic Footprints

We reserve the right to cancel a group trip if there are too few participants. Cancellation takes place at least 30 days before arrival. We also reserve the right to cancel a trip due to force majeure. In the event of cancellations on our part, the deposit will be refunded. However, we are not liable for expenses incurred by customers in preparation for the trip before our cancellation.

Force majeure

Nordic Footprints AB shall not be liable for circumstances beyond our control such as (but not limited to) strikes, weather, war or other similar circumstances. We will help find a solution but are not commercially responsible for flights, transportation or other changes.

Complaints

If you have any complaints, please notify your guide immediately.

Other

- Fees for animals must be paid in cash when hunting, unless otherwise agreed beforehand was agreed.

- An injured animal is an animal that leaves behind blood/feathers regardless of whether it recovers or not and must be paid for as wounded game according to the price list. No exceptions to this are possible.

- Anyone who, in the opinion of the guide, behaves in a way that endangers safety and/or is not appropriate can be excluded and no refund will be made..

- A waiver of liability and agreement to the rules must be signed by all participants upon arrival and before the start of all activities.